Terms & Conditions

Advanced Mobility Ltd Equipment loan terms and conditions.

(Document 1.6) 

By agreeing to the below terms and conditions the user declares that:

The user is at least 14 years of age.

The user reasonably believes that the user is capable of safely operating the equipment. In particular, but without limitation, the user is satisfied that Advanced Mobility has provided the user with adequate information and training (where necessary) and confirms that the user has not been medically assessed as being unfit to operate the equipment similar to it.

The user will take good care of the equipment at all times during the loan period, and will ensure that it is used only in accordance with the instruction provided by Advanced Mobility Ltd.

Only they will use the appliance, except to the extent that Advanced Mobility has given written consent for the user, or the authorised representative, to collect/deliver the appliance to/from the user. In particular, but without limitation, the user will ensure that no passengers are allowed to ride on any equipment or to stand on the back bumper or platform.

The equipment will not be taken outside the event boundary (without permission of Advanced Mobility event hire) or driven on the road.

If the user requires the use of Advanced Mobility equipment outside the event opening hours, it must be agreed by the personnel operating the Advanced Mobility facility.

Advanced Mobility reserves the right to cancel any booking and/or repossess the equipment, if it becomes apparent that any of the above information is untrue.

In the case of extreme/adverse weather conditions, Advanced Mobility must restrict or in severe cases revoke the use of all their products/services in the interest of Health & Safety.


Cancellations and refunds – Refunds are payable on request, as follows

Cancellation of the service by Advanced Mobility – 100% refund.

Cancellation of the event by organiser – Full refund less a 10% administration fee (all refunds must be claimed within 30 days of the event that been cancelled).

Cancellation of service by the user – Full refund less a 20% administration fee (as long as the booking is cancelled 72 hours before the start of the event).

The equipment must be returned to Advanced Mobility by the specified time at the end of the loan period in the same condition as it was supplied to the user.  

The user accepts full liability for any loss of or damage to the equipment, and any injury to the user, the user or any third party caused (in each case) during the loan period, and which are caused other than as a result of Advanced Mobility`s negligence. In case of doubt the user may wish to consider short term insurance cover. For the avoidance of doubt, however, nothing in these terms and conditions is intended to exclude Advanced Mobility’s liability for any death or personal injury caused as a result of its own negligence.

The user must immediately report to Advanced Mobility any loss of or damage to the equipment, and any accident causing personal injury to anyone or any damage to property. Details of any insurance claim must also be provided where applicable. Reports should be made in person to the Advanced Mobility office on 01274 297777.


“Equipment” refers to any scooter, manual wheelchair, accessories, keys, chargers and electrical equipment on loan from Advanced Mobility.

“Loan Form” is a form setting out details of the equipment to be loaned out by Advance Mobility and the terms of loan. 

“User” is the individual or organisation entering into the agreement to loan equipment from Advanced Mobility, as set out on the loan form. 

“User” is the person specified on the loan form as being the intended user of the equipment and, where this is not the user, will be treated for the purpose of these terms and conditions as using the equipment with the user`s full approval. 

“Loan Period” is the period specified on the loan form from the collection of the equipment by the user or the user to return to Advance Mobility, or as amended by prior agreement with Advanced Mobility. 

“Day” is either a 24-hour period in the case of private loan or the event opening hours in the case of event loan.